SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Prime Selling Hub (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://primesellinghub.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I'm a first-time parent and I've been searching for the perfect stroller for my baby. After much research, I stumbled upon this baby stroller and decided to give it a try. Boy am I glad that I did! It's incredibly lightweight which makes it easy to navigate through busy streets or shopping malls. The foldable feature is also very handy when we're out dining or need to pack it into our car trunk. But what really sets this apart from other strollers in the market is its bi-directional feature - being able to easily switch between forward-facing and rear-facing without disturbing my little one is simply amazing.
Absolutely love this stroller! It's so lightweight and easy to fold, making it perfect for on-the-go parents like us.
ok
I'm impressed by how light yet sturdy this stroller is. Plus, it folds up easily which is great for travel.
no more struggling with heavy gear, this lightweight stroller has made our outings much easier.
From an aesthetic point of view, this baby stroller looks sleek and modern without sacrificing functionality. It's lightweight yet sturdy which gives me peace of mind knowing that my little one is safe and secure inside. The foldable feature has been a godsend especially when we need to squeeze into crowded places or tight spots. But perhaps what I love most about this product is its bi-directional capability - being able to easily switch between front-facing and rear-facing depending on my childâs mood (or mine) makes outings so much more enjoyable!
The ability to switch directions in an instant? Yes please! This stroller gets my vote đ
Superb
Absolutely thrilled with the quality of this foldable baby carriage. Its design makes life so much simpler!
finally something thatâs easy to carry around but also safe and comfortable for my little one.
Impressive
This isn't just a baby stroller - it's a parent's dream come true đ Lightweight, foldable & can face both ways!
I highly recommend this product. It ticks all the boxes: lightweight, high landscape view, bi-directional...what else could you ask for?
recommend
Being a parent of two, I've always struggled with finding the right st that would cater to my needs. This bi-directional high landscape baby stroller has been an absolute blessing! It's incredibly lightweight which makes it easy for me to push around without exerting too much force. The foldable is another huge plus - it fits perfectly in our car trunk and doesn't take up much space when we're out dining or shopping. Being able to easily switch between forward-facing and rear-facing is just on the cake.
Lightweight and easy to maneuver.
I love the high landscape design - it lets my little one enjoy the view too!
This isn't your average baby carriage; it's like having multiple products rolled into one convenient package! With its lightweight structure and ability to fold compactly, transportation has never been easier whether we're taking public transport or going on road trips.
satisfied
The bi-directional feature of this baby carriage is simply genius! It offers such flexibility during walks.
love
I recently purchased this stroller and couldn't be happier with my decision. The reversible seat feature is fantastic, allowing me to keep an eye on my baby or let them explore the world around them. The high landscape design keeps my child away from dust and car exhaust, which I really appreciate. The stroller is also incredibly easy to maneuver, even on rough terrain. Overall, it's a solid and practical choice for any parent.
As an active mom who loves taking her little one out for walks, this stroller has been a game-changer. Light and comfortable!
One of the best purchases I've made. đ
I'm thrilled with this stroller. It's stylish and practical, with a sleek design that turns heads. The stroller is comfortable for my baby and easy to push, even with one hand. Itâs definitely worth the investment!
Love the flexibility that comes with being able to switch directions.
This stroller has been a lifesaver for our family outings.
This stroller has exceeded my expectations in every way. The versatility with its reversible seat and the high seating position is perfect for keeping my baby elevated from ground-level pollution. It's very sturdy and provides a smooth ride, even on bumpy paths. While itâs not the most compact stroller when folded, its performance and convenience make up for it. Highly recommend for parents looking for a reliable and functional stroller.
Fantastic
Great stroller!! Not only beautiful but also really practical. Highly recommend đ